CRM Jobs in Bangalore - Infrasquare Realty pvt ltd

CRM

Infrasquare Realty pvt ltd

0.6 to 1 Years

10000 - 15000 Monthly

Expired

Posted: 18 Jul 18

Manage large amounts of incoming calls
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Follow up to ensure that appropriate actions were taken on customers' requests.
Maintaining healthy relationship with the existing vendors and generate new leads for vendor onboarding
Build sustainable relationships and trust with customer accounts through open and interactive communication
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, were taken. Process orders, forms, and applications
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
KANNADA ,English and Hindi fluency for customer support executive is mandatory.