CS Ops Intern Jobs Opening in Faclon Labs at Andheri West, Borivali West, Dahisar, Mumbai
Job Description
CS Ops Intern
More information about this CS Ops Intern Job
Please go through the below FAQs to get all answers related to the given CS Ops Intern job
Duration: 3 Months
Location: Mumbai
What you’ll do
● Regularly monitor client account satisfaction, health checks, deliverables, and feature performance
through scheduled check-ins and emails; act as the primary client contact
● Proactively identify and resolve project issues with technical teams to ensure minimal disruption
● Oversee smooth onboarding, seamless project handovers, and post-delivery hypercare to ensure
adoption, satisfaction and retention, and growth through renewals and upsell/cross-sell opportunities
in collaboration with CSMs and sales teams
● Perform regular account health checks, maintain scheduled calls/emails, and serve as primary contact
to address inquiries, coordinate internally, and resolve concerns promptly
● Monitor projects for potential issues, work with technical teams to resolve them quickly and ensure
minimal client disruption
What we’re looking for
● Advance analytical skills
● Ability to collaborate effectively with cross-functional teams
You might have an edge over others if
● Attention to details and logical understanding
● Fast and smart learner
● Excellent communication and interpersonal skills, with the ability to build and maintain client
relationships
● Customer-centric mindset with a passion for delivering exceptional service
● Ability to work independently and manage multiple client accounts simultaneously
● Adaptability to work in a fast-paced, evolving environment
More information about this CS Ops Intern Job
Please go through the below FAQs to get all answers related to the given CS Ops Intern job
- What are the job requirements to apply for this CS Ops Intern job position?
- Ans: A candidate must have a minimum of 0 to 1 year experience as an CS Ops Intern
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BHM, BSc, BFA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This CS Ops Intern is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the CS Ops Intern position?
- Ans: There are immediate 1 job openings for CS Ops Intern in our Organisation.
Job Particulars
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview, Virtual Interview
Employment TypeInternship / Projects
Job Id2747838
Job Category Tech Support
Locality Address Andheri West , Borivali West , Dahisar , Ghatkopar West , Malad East
State Maharashtra
Country India
About Company
About us
We’re Faclon Labs – a high-growth, deep-tech startup on a mission to make infrastructure and utilities smarter
using IoT and SaaS. Sounds heavy? That’s because we do heavy lifting — in tech, in thinking, and in creating
real-world impact.
We’re not your average startup. We don’t do corporate fluff. We do ownership, fast iterations, and big ideas. If
you're looking for ping-pong tables, we're still saving up. But if you want to shape the soul of the company
while it's being built- this is the place!
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