Customer Assistance Jobs in Bangalore - Shades Of Spring

Customer Assistance
Shades Of Spring
Expired
Posted: 23 Feb 21
Job Description
About the internship
Selected intern's day-to-day responsibilities include:
1. Ensure that our customers remain delighted with our product and services (our customer retention and repeat purchase rates stay high and continue to grow)
2. Work with a talented team as well as individually, via e-mail, phone, live chat, and social media
3. Play a vital role in understanding what the customers are saying to all areas of the business including operations, tech, brand, & marketing
4. Take responsibility for operational processes, for example, financial recording and order processing
1. Ensure that our customers remain delighted with our product and services (our customer retention and repeat purchase rates stay high and continue to grow)
2. Work with a talented team as well as individually, via e-mail, phone, live chat, and social media
3. Play a vital role in understanding what the customers are saying to all areas of the business including operations, tech, brand, & marketing
4. Take responsibility for operational processes, for example, financial recording and order processing
Skill(s) required
Learn these skills on Internshala Trainings
Learn Business Communication
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 22nd Dec'20 and 26th Jan'21
3. are available for duration of 3 months
4. are from Bangalore
5. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
Additional Information
You will be part of the go-to team for our customers to get in touch, sharing and celebrating their joys and supporting and rectifying any problems they have. Note: We are looking for someone who will not be satisfied with the status quotient but will continuously look for new ways to delight our customers across multiple channels (phone, e-mail, chat, potentially others).
Number of openings
3
Certificate: Will be provided at the end of the Internship
Job Particulars
Education Any Graduate, Other Course
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type0
Job Id1127144
Job Category Tech Support
Locality Address
State Karnataka
Country India
About Company
About Shades Of Spring
Shades of Spring is redefining the flower delivery experience, making the giving and receiving of beautiful fresh flowers the joy it is meant to be. We are the original subscription online flower delivery company and now offer a number of new products including the occasion boxes and hand-tied bouquets, in addition to our current subscription flower range. We offer next day online flower delivery across Bangalore and will be expanding to more cities soon. All our flowers are hand-picked by our farmers all over India. These flowers are packed in specially designed boxes by floral experts to ensure they arrive in pristine condition, ready for styling into a beautiful bouquet.
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