Customer Assistance Jobs in Bangalore - Shades Of Spring
Customer Assistance
Job Description
1. Ensure that our customers remain delighted with our product and services (our customer retention and repeat purchase rates stay high and continue to grow)
2. Work with a talented team as well as individually, via e-mail, phone, live chat, and social media
3. Play a vital role in understanding what the customers are saying to all areas of the business including operations, tech, brand, & marketing
4. Take responsibility for operational processes, for example, financial recording and order processing
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 22nd Dec'20 and 26th Jan'21
3. are available for duration of 3 months
4. are from Bangalore
5. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
You will be part of the go-to team for our customers to get in touch, sharing and celebrating their joys and supporting and rectifying any problems they have. Note: We are looking for someone who will not be satisfied with the status quotient but will continuously look for new ways to delight our customers across multiple channels (phone, e-mail, chat, potentially others).
Certificate: Will be provided at the end of the Internship