Customer Booking Representative Jobs Opening in Unistays at Kannur

Customer Booking Representative

Unistays

0 Years

Not disclosed

Expired

Posted: 20 May 23

Job Description

We are looking for a dedicated and customer-focused individual to join our team as a Customer Booking Representative. In this role, you will be responsible for assisting customers with their bookings, providing information about our stays, and ensuring a seamless reservation process. Your excellent communication skills and attention to detail will contribute to creating a positive customer experience.

Responsibilities:

Receive and respond to customer inquiries and booking requests through various communication channels, such as phone calls, emails, and live chat.

Assist customers in selecting the appropriate stay based on their preferences and requirements.

Provide accurate and up-to-date information about our stays, including availability, pricing, amenities, and policies.

Guide customers through the reservation process, ensuring all necessary details are collected and entered correctly.

Manage and update the reservation system to record bookings, cancellations, and modifications accurately.

Process payments and provide customers with confirmation of their reservations.

Address customer concerns, complaints, and issues in a timely and professional manner, aiming for effective resolutions.

More information about this Customer Booking Representative Job

Please go through the below FAQs to get all answers related to the given Customer Booking Representative job

What are the job requirements to apply for this Customer Booking Representative job position?
- Ans: A candidate must have a minimum of fresher as an Customer Booking Representative

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Booking Representative is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Booking Representative position?
- Ans: There are immediate 1 job openings for Customer Booking Representative in our Organisation.

Job Particulars

Role customer service tech support

Education 12th Pass (HSE)

Who can apply Freshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id1785927

Job Category Tech Support

Locality Address

State Kerala

Country India

About Company

Unistays is an online booking portal specializing in unique accommodations like Glamping, Boutique Homestays, Farmhouses, Caravans, and Camping. Our platform offers a convenient website and mobile app for both Android and iOS, connecting travelers with extraordinary stays beyond traditional hotels. We curate a handpicked collection of quality and distinctive properties while prioritizing customer satisfaction and sustainable travel practices.

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