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Customer Care Associate Jobs in Delhi - Ably Consutlancy

Customer Care Associate
Ably Consutlancy
BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com
0 to 2 Years
100000 - 2200000 Per Year
Ably Consutlancy
Last Date 03 Jul 2018

Ably Consutlancy - Job Details

Date of posting: 04 May 18

Job Post: Customer Care Associate

Shift: Day shift (Full Time 8:30 am till 5 pm)

Job Location: Shalimar Bagh, Delhi

Timing: Full Time (Both Male and Female can apply)- 8:30 AM to 5 PM / Part Time (only Males): 5 PM to 9 PM 

Working Days: Monday till Saturday

Salary: Good Package

  • Looking for Customer Care Associate / Senior Customer Care Associate for our Legal MNC Client. 
  • Candidates should have good communication skills & flair towards customer service and Knows Computer work for updating CRM. 
  • This is a Blended Profile where there is less calling and involve computer work to support customer. 
  • Very Good Opportunity for candidates who are looking Day Shift. 
  • We are looking for candidates having excellent communication skill, who shall be responsible to attend all incoming calls, chat requests, and inquiry emails from various marketing channels. 
  • The profile also include calling back to the existing customers in coordination with sales team to provide updates on the project.
RESPONSIBILITIES:

  • To interact with leads via channels - Live Chat, Email, Inbound IVR Calls
  • Making enhanced outbound calls on leads generated by the Company.
  • Identification of the services in which client is interested
  • Updating the client data in CRM system
  • Identify the best sales person and assign the potential client
  • Making feedback calls to the clients about their interaction with the sales
  • To make outbound calls to update the client about the service delivery
  • To raise concerns which client may be facing at delivery level.
  • *No cabs shall be provided

Desired Candidate Profile:

  • Minimum qualification: Graduation
  • Excellent with tele-calling, soft skills, customer interaction.
  • Target Driven & Hungry for Success.
  • Excellent negotiation skills and ability to manage difficult situations.
  • Fluency with general desktop productivity software.
  • Communication: Excellent English Speaking and Writing
  • Candidates speaking other reagional languages like Punjabi, Kannada,
  • Telugu, Tamil, Marathi, Gujarati, and Bengali will be preferred
  • Age: 24 to 32

Education:

  • UG:Any Graduate - Any Specialization
  • PG:Post Graduation Not Required
  • Doctorate:Doctorate Not Required

Hiring Process : Face to Face Interview

About Ably Consutlancy

Ably Consultancy is an emerging consultancy
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Ably Consutlancy recruiting Customer Care Associate Experienced(0 to 2 Years) candidates in Delhi. The Ably Consutlancy vacancies for Customer Care Associate is filled through Face to Face Interview etc.
Ably Consutlancy jobs for Experienced(0 to 2 Years) candidates are very common in nature as the company recruits a lot of Experienced(0 to 2 Years) candidates every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The Experienced(0 to 2 Years) candidates applying for Customer Care Associate should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Ably Consutlancy recruitment, Experienced(0 to 2 Years) candidates are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Ably Consutlancy and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Ably Consutlancy and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.