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Customer Care Associate Jobs in Delhi - Ably Consutlancy

Customer Care Associate
Ably Consutlancy
BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com
0 to 2 Years
100000 - 2200000 Per Year
Ably Consutlancy
Last Date 03 Jul 2018

Ably Consutlancy - Job Details

Date of posting: 04 May 18

Job Post: Customer Care Associate

Shift: Day shift (Full Time 8:30 am till 5 pm)

Job Location: Shalimar Bagh, Delhi

Timing: Full Time (Both Male and Female can apply)- 8:30 AM to 5 PM / Part Time (only Males): 5 PM to 9 PM 

Working Days: Monday till Saturday

Salary: Good Package

  • Looking for Customer Care Associate / Senior Customer Care Associate for our Legal MNC Client. 
  • Candidates should have good communication skills & flair towards customer service and Knows Computer work for updating CRM. 
  • This is a Blended Profile where there is less calling and involve computer work to support customer. 
  • Very Good Opportunity for candidates who are looking Day Shift. 
  • We are looking for candidates having excellent communication skill, who shall be responsible to attend all incoming calls, chat requests, and inquiry emails from various marketing channels. 
  • The profile also include calling back to the existing customers in coordination with sales team to provide updates on the project.
RESPONSIBILITIES:

  • To interact with leads via channels - Live Chat, Email, Inbound IVR Calls
  • Making enhanced outbound calls on leads generated by the Company.
  • Identification of the services in which client is interested
  • Updating the client data in CRM system
  • Identify the best sales person and assign the potential client
  • Making feedback calls to the clients about their interaction with the sales
  • To make outbound calls to update the client about the service delivery
  • To raise concerns which client may be facing at delivery level.
  • *No cabs shall be provided

Desired Candidate Profile:

  • Minimum qualification: Graduation
  • Excellent with tele-calling, soft skills, customer interaction.
  • Target Driven & Hungry for Success.
  • Excellent negotiation skills and ability to manage difficult situations.
  • Fluency with general desktop productivity software.
  • Communication: Excellent English Speaking and Writing
  • Candidates speaking other reagional languages like Punjabi, Kannada,
  • Telugu, Tamil, Marathi, Gujarati, and Bengali will be preferred
  • Age: 24 to 32

Education:

  • UG:Any Graduate - Any Specialization
  • PG:Post Graduation Not Required
  • Doctorate:Doctorate Not Required

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 2 Years )

About Ably Consutlancy

Ably Consultancy is an emerging consultancy
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Ably Consutlancy recruiting Customer Care Associate Experienced(0 to 2 Years) candidates candidates nearby Delhi.Ably Consutlancy vacancies for Customer Care Associate is recruited through Written-test, Face to Face Interview etc.
Ably Consutlancy Company recruits a lot of Experienced(0 to 2 Years) candidates candidates every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Delhi can apply for Customer Care Associate position in Ably Consutlancy. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Ably Consutlancy recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Ably Consutlancy and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Ably Consutlancy and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Ably Consutlancy and near your city and get a secured career.