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Customer Care Collections Associate Jobs Opening in A client of Freshersworld at Visakhapatnam

Customer Care Collections Associate

A client of Freshersworld
experience-icon 0 Years
salary-icon Not disclosed
qualification-icon Any Graduate
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Posted: 22 Sep 22

Job Description

Customer Care Collections Associate
  • Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
  • Analyzing medical insurance claims for quality assurance
  • Resolving moderately routine questions following pre-established guidelines
  • Performing routine research on customer inquiries.
  • Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
  • Identify the outstanding claims with payers through the reports from clients
  • Place calls with payers with regard to outstanding claims
  • Document the details of the calls made to payers in DBPMS and the client software
  • Coordinate with the team leader in following the processes.
  • Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.

More information about this Customer Care Collections Associate Job

Please go through the below FAQs to get all answers related to the given Customer Care Collections Associate job

  1. What are the job requirements to apply for this Customer Care Collections Associate job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Care Collections Associate

  2. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  3. This Customer Care Collections Associate is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  4. How many job vacancies are opening for the Customer Care Collections Associate position?
    • Ans: There are immediate 1 job openings for Customer Care Collections Associate in our Organisation.

Job Particulars

Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Category Tech Support

About Company

A client of Freshersworld
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