CUSTOMER CARE CUM BUSINESS DEVELOPMENT EXECUTIVE Jobs in Mumbai - Donor Crew
Job Description
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
· Minimum 1-year Experience in handling inbound calls and customer care.
· Good presentation and receiving in inbound calls
· Excellent Communication Skills in ENGLISH, HINDI, and One any local or regional language.
· Computer Knowledge of Office of high proficiency and Pdf is a pre-requisite.
· Minimum 12th Standard Pass but the Graduate is Preferable.
· Zeal to learn the latest social media promotion and handling social campaign along with regular work
· Salary and Perks as per standard
Minimum Requirement:
Good Communication Skills
Good Problem-solving skills over the call
High energy level
Job Particulars
Education B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
Who can apply Experienced (1 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1053841
Job Category Tech Support
Locality Address Andheri West , Jogeshwari
State Maharashtra
Country India
About Company
It is a Not For Profit Company
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