CUSTOMER CARE CUM BUSINESS DEVELOPMENT EXECUTIVE Jobs in Mumbai - Donor Crew

CUSTOMER CARE CUM BUSINESS DEVELOPMENT EXECUTIVE

Donor Crew

1 Years

8000 - 15000 Monthly

Expired

Posted: 01 Dec 20

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

· Minimum 1-year Experience in handling inbound calls and customer care.

· Good presentation and receiving in inbound calls

· Excellent Communication Skills in ENGLISH, HINDI, and One any local or regional language.

· Computer Knowledge of Office of high proficiency and Pdf is a pre-requisite.

· Minimum 12th Standard Pass but the Graduate is Preferable.

· Zeal to learn the latest social media promotion and handling social campaign along with regular work

· Salary and Perks as per standard

Minimum Requirement:

Good Communication Skills

Good Problem-solving skills over the call

High energy level