Customer Care Executive - Backend Jobs Opening in R Systems International Ltd at Noida-Others, Ghaziabad, Noida, Delhi

Customer Care Executive - Backend

R Systems International Ltd

0 Years

15000 Monthly

Expired

Posted: 18 May 23

Job Description

Hiring for the position of Customer Care Executive - Backend in R Systems International Ltd

Designation: Customer Care Executive - Backend(Freshers)

Shift Timings: 24/7 Environment , 5 days working

CTC: 20.5K(15k in hand)+incentives

Job Responsibility:-
Its a international backend process related to email and chat support.

Freshers can also apply , pursuing graduation can also be Considered
Interview will be conducted from Noida office. Typing Speed test will be conducted from Noida office.
Interested candidate can share resume or can call

Responsibilities may include:

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality

More information about this Customer Care Executive - Backend Job

Please go through the below FAQs to get all answers related to the given Customer Care Executive - Backend job

What are the job requirements to apply for this Customer Care Executive - Backend job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive - Backend

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW
What are the salary requirements for this job?
- Ans: The salary range is between 15000 Monthly. The Salary will depend on the interview. This Customer Care Executive - Backend is a Full Time in Ghaziabad, Noida, Delhi.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Care Executive - Backend is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Care Executive - Backend position?
- Ans: There are immediate 1 job openings for Customer Care Executive - Backend in our Organisation.