Customer Care Executive Job in Career Craft Consultancy at Delhi

Welcoming & escorting customers

Performing SOS ( Service on Seats)

Interacting with customers and solving their queries amicably

Selling tickets at Box Office, managing and handling cash transactions

Preparing and selling F&B Products in Concessions and Coffee Tree area

Reporting all issues and challenges to the Assistant Manager in a timely manner

Ensuring basic cleaning as per Company's Hygiene Guidelines

Ensure smooth Shift Opening, Handover and closing

Upselling, Suggestive Selling and Cross Selling to increase the revenue of the cinema

Assisting other team members to ensure smooth operations

Creating warm and friendly environment to create WOW experience for the customer