Customer Care Executive jobs - Gurgaon - Convergys - 0 to 3 years of experience - 19 November 2019

Customer Care Executive
Convergys
Expired
Posted: 19 Nov 19
Job Description
Interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services like internet, DTH or desktop.
Roles & Responsibilities:
*Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
*Clarify customer requirements; probe for and confirm understanding of requirements or problem.
*Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical.
*Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
Job Particulars
Role bpo telecaller
Education 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id758413
Job Category
Locality Address
State Haryana
Country India
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