Customer Care Executive Job in ZEAL IT

Customer Care Executive

ZEAL IT

0 Years

8000 - 20000 Monthly

Expired

Posted: 06 Jun 17

Job Description

Handling Problems
Customer inquiries often involve some form of complaint that the customer service representative must handle in accordance with the company’s guidelines and policies. Sometimes, the representatives may attempt to solve the problems or at least propose some solutions.
Some representatives may also be authorized to send customers their replacement products or reverse erroneous fees.
Others may function like gatekeepers, getting information on the problem and passing it along to someone else to solve.
Customer service representatives must make sure first that the complaints made are valid and must do whatever they can--within the bounds of their authority--to make sure the customer is satisfied when he hangs up the phone.

Job Particulars

Role customer service tech support

Education Diploma, B.Com, BA, BCA, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std

Who can apply Freshers

Hiring Process Telephonic Interview

Employment TypeFull Time

Job Id311640

Job Category Diploma , BSc/BCA/BBM , Tech Support

SkillsBPO Customer Care Executive Customer Relationship Customer Service International BPO Outbound Sales Telecaller

Locality Address

State Anywhere in India

Country India

About Company

Zeal IT is one of the leading headhunting firms having presence in India @ Suburbs of Mumbai. We have dedicated team of experienced and executive recruitment professional. We cater to junior, middle and senior level recruitment across various industries on PAN India basis.

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