Customer Care Executive Jobs in Asansol,Durgapur - IGlobal Impact ITES Pvt. Ltd.

Customer Care Executive
IGlobal Impact ITES Pvt. Ltd.
IGlobal Impact ITES Pvt. Ltd.
Last Date 15 Jan 2018

IGlobal Impact ITES Pvt. Ltd. - Job Details

Date of posting: 16 Nov 17
We are hiring Fresher|Experienced candidates for International voice process.  
Job Description:  
  • The Customer Care Executive position interfaces with customers via outbound calls, inbound calls or through the Internet depending upon client requirements for the purpose of selling basic products and services related to Website Designing & Development | Mobile Application Development | Digital Marketing etc.
  • This position is responsible for processing customer orders and sales, providing | receiving information, selling client products|service, as well as providing basic customer service support. 
Essential Functions | Core Responsibilities:  

  • Ability to effectively communicate, both verbally and written
  • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs)
  • Clarify customer requirements; probe for understanding and appropriately provide the required services/package to the customer.
  • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Maintain enhanced knowledge & selling skills of services related to Website Designing & Development | Mobile Application Development | Digital Marketing etc. 
  • Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
  • Participate in activities designed to improve customer satisfaction and business performance
  • May offer additional products or services
Disclaimer :  
  • The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. 
  • Timings: Monday to Friday| Between 2 pm - 6 pm
  • INR 80,000 - 3,00,000 P.A. Salary is not constraint for the right candidate + Incentives every month

Hiring Process : Face to Face Interview

About IGlobal Impact ITES Pvt. Ltd.

(IGI) is a leading IT & BPO company in Durgapur,West Bengal,India. We successfully service global customers in the field of Website Designing & Development,Software Development,Mobile Application Development,Online Marketing,E-Commerce Development,Game Development,Content Writing & BPO Services.
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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IGlobal Impact ITES Pvt. Ltd. recruiting Customer Care Executive fresher’s in Asansol, Durgapur. The IGlobal Impact ITES Pvt. Ltd. vacancies for Customer Care Executive is filled through Face to Face Interview etc.
IGlobal Impact ITES Pvt. Ltd. jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with BA, BBA/BBM, 10th Pass (SSC), 12th Pass (HSE), B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Customer Care Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to IGlobal Impact ITES Pvt. Ltd. recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of IGlobal Impact ITES Pvt. Ltd. and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of IGlobal Impact ITES Pvt. Ltd. and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.

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