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Customer Care Executive Jobs in Bangalore - IIFL

Customer Care Executive
IIFL
2016 - 2020
14000 - 16000 Per Month
IIFL
Last Date 13 Mar 2020
This Job is Expired

IIFL - Job Details

Date of posting: 13 Jan 20
Gold Appraiser:-
1) To ensure 100% right valuation - capturing right cartage, proper stone deduction etc.
2) Adhering to high ethical standards and comply with all the laid down processes/policies - KYC adherence, maintaining all important registers etc.
3) To provide high-quality customer service, prompt resolution of queries pre & post loan disbursal.
4) Supporting branch staff in business development activities & helping to achieve branch targets.
Customer Care Executive:-
1)Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the
2)proper catchment areas.
3)Sales & marketing activities on daily basis for generating the business
4)New KYC generation (New CUID) & customer service of a GL Branch.
5)Attend customer queries about IIFL gold loan & its various schemes.
6)Provide after-sales service to existing customers and obtain references from them to increase customer base.
7)Verify customers KYC & complete online registration. Call customer as per CRM lead (Winback, Customer Referral & Leaders app fresh leads)
8)Generate leads by Marketing activities (Cold) and reference calls.
9)Call customers for interest collection.
10)Ensure proper customer relation for renewal & reference.
11)Handle front desk activity & maintain data on CRM. Drive cross-selling of other financial instruments of IIFL.

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About IIFL

IIFL Holdings Limited (NSE: IIFL, BSE: IIFL) is the apex holding company of the entire IIFL Group, promoted by first generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broking, financial product distribution, investment banking, institutional equities, realty services through its various subsidiaries. IIFL Holdings with a consolidated net-worth of Rs.28,248 million as at half-year ended September 30, 2015, has global presence with offices in London, New York, Houston, Geneva, Hong Kong, Dubai, Singapore and Mauritius. Our well-entrenched network of close to 2,500 business locations is spread over 850+ towns and cities in India. 
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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IIFL recruiting Customer Care Executive candidates nearby Bangalore.IIFL vacancies for Customer Care Executive is recruited through Written-test, Face to Face Interview etc.
IIFL Company recruits a lot of candidates every year based on the skills Call Center, Customer Service, Inbound Calling, International BPO.... The candidates with M.Com, BBA/BBM, MA, BSc, MBA/PGDM, B.Com, BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Customer Care Executive position in IIFL. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the IIFL recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of IIFL and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of IIFL and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in IIFL and near your city and get a secured career.