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Customer Care Executive Jobs in Bangalore - Trove Consulting

Customer Care Executive
Trove Consulting
Trove Consulting
Last Date 29 Jan 2018

Trove Consulting - Job Details

Date of posting: 30 Nov 17

  • Opening For Tele collection Operator
  • Location:- Bangalore
  • Experience:- both 12th Pass & experience can apply
Job Description:
Summary:
  • The position holder will be responsible to achieve collection targets on monthly basis by making calls to the customers who’s monthly installment (EMI) is due or who have not paid the installment on due date, explaining the consequences of not paying on time, providing payment options as per the process and follow up till the time the due installment is received.
 Job Responsibilities:
  • Calling to the customers to remind their due date of installment.
  • Reminder calls to delinquent customers who failed to make the EMI payment.
  • Explain the consequences to customer of not paying on time.
  • Provide the options of payment channels for making the payment.
  • Fix appointment for the field collections team if customer asks for collecting payment from home.
  • Follow up with the customers till the payment is received.
  • Ensure that all details of the calls & update on collections is updated on the system as per the process.
 Desired Profile:
  • Class 12th pass with 6 months of experience in any domain
  • Graduate fresher can also apply
  • Clear communication with good convincing skills
  • Should have basic computer knowledge.
  • Typing speed of at least 15 words per minute
  • Willing to work in shift
 Who should join?
  • Candidate who is looking to go an extra mile to grow fast.
  • Candidate who is willing to learn best processes / practices in the industry. 

Hiring Process : Face to Face Interview, Telephonic Interview

About Trove Consulting

Trove consulting professionally managed Consultancy representing to overseas corporate bodies and reputed companies having registered office in Lucknow and branch office in Delhi. Human Resources are the most precious asset of any organization be it a small wayside or a multi-million corporation. Success of any organization hence, undoubtedly depends on the efficiency and commitment of its employees. At Trove Consulting, we value it the most. Client’s satisfaction comes first simply because we firmly believe in strong long term business bonds than short term gains.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Trove Consulting recruiting Customer Care Executive fresher’s in Bangalore. The Trove Consulting vacancies for Customer Care Executive is filled through Face to Face Interview, Telephonic Interview etc.
Trove Consulting jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Customer Care Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Trove Consulting recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Trove Consulting and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Trove Consulting and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.

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