Customer Care Executive Jobs in Bangalore

Customer Care Executive

Trove Consulting

0 Years

140000 - 200000 Yearly

Expired

Posted: 30 Nov 17

Job Description

Opening For Tele collection Operator
Location:- Bangalore
Experience:- both 12th Pass & experience can apply

Job Description:
Summary:

The position holder will be responsible to achieve collection targets on monthly basis by making calls to the customers who’s monthly installment (EMI) is due or who have not paid the installment on due date, explaining the consequences of not paying on time, providing payment options as per the process and follow up till the time the due installment is received.

Job Responsibilities:

Calling to the customers to remind their due date of installment.
Reminder calls to delinquent customers who failed to make the EMI payment.
Explain the consequences to customer of not paying on time.
Provide the options of payment channels for making the payment.
Fix appointment for the field collections team if customer asks for collecting payment from home.
Follow up with the customers till the payment is received.
Ensure that all details of the calls & update on collections is updated on the system as per the process.

Desired Profile:

Class 12th pass with 6 months of experience in any domain
Graduate fresher can also apply
Clear communication with good convincing skills
Should have basic computer knowledge.
Typing speed of at least 15 words per minute
Willing to work in shift

Who should join?

Candidate who is looking to go an extra mile to grow fast.
Candidate who is willing to learn best processes / practices in the industry.

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id363404

Job Category Diploma , Tech Support

Locality Address

State Karnataka

Country India

About Company

Trove consulting professionally managed Consultancy representing to overseas corporate bodies and reputed companies having registered office in Lucknow and branch office in Delhi. Human Resources are the most precious asset of any organization be it a small wayside or a multi-million corporation. Success of any organization hence, undoubtedly depends on the efficiency and commitment of its employees. At Trove Consulting, we value it the most. Client’s satisfaction comes first simply because we firmly believe in strong long term business bonds than short term gains.

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