Customer Care Executive Jobs in Chandigarh - Career Routers
Customer Care Executive
Career Routers
0 Years
10000 - 33000 Monthly
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Chandigarh (Punjab)
Expired
Posted: 11 Feb 17
Job Description
POSITION : CUSTOMER CARE EXECUTIVE (QUALITY PROCESS)
- Conduct Quality Audit of Outbound and Inbound calls for an allocated workforce
- Follow Quality Assurance guidelines/procedures with an eye on customer satisfaction and sales success.
- Perform Quality Assurance Feedback as related to quality audits.
- Work with Team members towards compliance of all policies and procedures.
- Work with Team Leaders and Training Department to promote quality and consistency.
- Compile and maintain accurate monitor records. Update and distribute Quality Assurance Standard
- Fluent English Communication Skills.
- Undergraduate / Graduate / Fresher's can apply
- Attention to detail.
- SALARY + INCENTIVES (BEST IN TRICITY) + CAB FACILITY
- Interact with customers to provide and process information in Response to inquiries, concerns and request about Products and Services.
- Accurately process and record call transaction using a computer and designated tracking software.
- Offer alternative solutions where appropriate with the objective of retaining customers and clients business.
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id272720
Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Punjab
Country India
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