Customer Care Executive Jobs in Chandigarh,Delhi,Ahmedabad - Digi World
Customer Care Executive
Digi World
0 Years
25000 - 30000 Monthly
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Expired
Posted: 07 Mar 19
Job Description
- Answer inbound calls (NO SALES & NO TARGETS)
- Handle Premium Customers & provide solution
- Work with the managers for reports & on product knowledge
- Provide training & support to junior team members
- Resolve tickets over the email / Chat Analyze customer reported information to identify problems and concerns.
- Perform problem research and testing when necessary.
- Deliver high quality and timely resolutions to problems.
- Initiate follow-up to other service areas when appropriate.
- Track and manage resolution of software deficiencies on customer's behalf.
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id577582
Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Gujarat, Haryana, Karnataka, Maharashtra, Tamil Nadu, Uttar Pradesh, West Bengal, Delhi, Chandigarh, Telangana
Country India
About Company
Digi World
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