Customer Care Executive Jobs in Chennai - Bharatmatrimony.com

Customer Care Executive

Bharatmatrimony.com

0 to 0.6 Years

15000 - 20000 Monthly

Expired

Posted: 25 Jul 19

Job Description

Job Description:

Responsible for making outbound calls and regular follow up on leads assigned.
Selling Membership over the phone
Explaining the product features in detail and how to use the packages.
Understanding customer requirements and encouraging them to upgrade/renew the matrimony packages
Providing the right customer experience

Skills:

Excellent verbal communication, telephone etiquette, fluency in the regional language, selling and telemarketing skills, persuasive skills, listening skills, service orientation, Integrity,
Up-selling - Upgrading existing clients to next range of products
Profitable Selling : Availing low discount percentage.

Required Candidate profile

Candidate will convert the free customer of Bharat Matrimony to paid one, Renew the existing customer & profile matching etc.
Reach out the various customer to explain them about product & features.

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BEd, BSc, MCA, ME/M.Tech, CS, MS, MSc, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, B.Design, Other Graduate, Other Post Graduate, Other Course

Who can apply Freshers and Experienced (0 to 0.6 Years )

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id660397

Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support

SkillsBPO

Locality Address Guindy

State Tamil Nadu

Country India

About Company

Matrimony.com Limited

Matrimony.com Ltd is the largest and the most trusted matrimony brand in the world with employee strength of around 4000 associates in India and abroad. The service offering of the brand are in matchmaking and marriage related services through websites, mobile sites and mobile apps and is also complemented by 150+ company owned retail outlets. Its flagship products are BharatMatrimony, CommunityMatrimony and EliteMatrimony in the matchmaking business, with over 2.5 million active members availing these services.

The company is ISO 9001:2008 Certified and in its pre IPO stage and is expanding into a $ 54 billion marriage services market. Matrimony.com's current offerings in the marriage services business are MatrimonyDirectory, MatrimonyPhotography and MatrimonyBazaar. Bharat Matrimony's presence is also there in USA, Canada, UK, UAE, Singapore & Malaysia.

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