Customer Care Executive Jobs in Chennai - HDFC Bank

Customer Care Executive

Spectrum Talent Management

0 to 3+ Years

10000 - 17000 Monthly

Expired

Posted: 06 Mar 19

Qualification:Min HSC to Any Degree

Languages: Must be able to speak any one of the below languages Fluently (Tamil, English - Telugu or Malayalam or Kannada )

Salary: Rs.10,000 to 17000/- (Not a Constrain for Right Candidates) Excellent Incentive Structure.

Roles and Responsibilities:

Manage large amounts of incoming and Outgoing calls
Specialist in Voie process (Inbound & Outbound)
Should be aggressive in handling the multiple customers
Build sustainable relationships of trust through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Go the extra mile to engage customers.
Work with customer service manager to ensure proper customer service is being delivered.