Customer Care Executive Jobs in Delhi - DIGITAL INFOTECH SOLUTIONS
Customer Care Executive
DIGITAL INFOTECH SOLUTIONS
0 Years
12000 - 25000 Monthly
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Expired
Posted: 27 Oct 21
Job Description
- Handle customers' inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
- MOB NO-7007240851
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1339614
Job Category Diploma , BSc/BCA/BBM , Tech Support , Work from Home
Locality Address Dwarka , Janakpuri , Naraina , Rajouri Garden , Tagore Garden
State Delhi
Country India
About Company
DIGITAL INFOTECH SOLUTIONS
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