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Customer Care Executive Jobs in Delhi - EaseMyTrip

Customer Care Executive

EaseMyTrip
experience-icon 0 Years
salary-icon 19000 - 23000 Monthly
location-icon Delhi(Anand Vihar )
Expired

Posted: 22 Mar 22

Job Description

Customer Care Executive
Skills-
• Knowledge of world map & geography will be required.Be enthusiastic & have zeal to perform.
• Be flexible to work in 24*7 rotational shifts days working environment.
• Candidates should be able to join ASAP.
• Excellent communication skills required.
• Provide best-in-class customer service and problem resolution to customer queries over the voice-based phone service.
• Support customers across Telecommunication/E- mail/Chat, Meet customer requirements through first contact resolution.
• Clarify customer requirements; probe for and confirm understanding of requirements or problem.
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
• Listen attentively to customer needs and concerns; demonstrate empathy. Confirm customer understanding of the solution and provide additional customer education as needed.
• Prepare complete and accurate work and update customer file.

Job Particulars

Education B.Com, BA
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Category Tech Support

About Company

EaseMyTrip was started by brothers in a garage in 2008. Recently, EMT became 2nd largest travel portal in India, surpassing many competitors who raised huge foreign investments (while EMT never raised funds & remained 100% Indian)
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