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Customer Care Executive Jobs in Delhi,Faridabad,Gurgaon - Biofootprints Healthcare Pvt Ltd.

Customer Care Executive

Biofootprints Healthcare Pvt Ltd.
experience-icon 0 Years
salary-icon 15000 - 20000 Monthly
qualification-icon B.Com, BBA/BBM, BCA, BEd, BSc, BFA, BSW
Expired

Posted: 22 Mar 18

Job Description

Job description
  • Manage both inbound/outbound calls. Efficient in writing emails and handling web-chat
  • The candidate is required to attend to the customer calls and provide them the required information
  • Resolve customer complaints via phoneIdentify and understand customers’ needs to achieve maximum satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies & take the extra mile to engage customers.
  • Able to generate leads
  • Responsible for dealing with clients' queries

Job Particulars

Education B.Com, BBA/BBM, BCA, BEd, BSc, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id399903
Locality Address
Country India

About Company

We are an Indo-Korean Joint Venture private Limited Company.

We manufacture In Vitro Diagnostics reagents and kits being based at New Delhi, India. We are owned, Fueled, Managed and propelled by a team of technocrats, all hailing from Indian IVD Industry.

Our team has an enriching experience and is known as landmark game changers with a profound history of tagged successes with them.

The credo of our company mainly revolves around clients, society, customers, employees and the stakeholders.

In our GMP and ISO 13485/9001 certified state of the art facility, we develop the best quality in-vitro diagnostics finished products coupled with our strong R&D in developing Raw material.

Our products are sold in our brand name “Mytest” and these contribute to our national algorithms and global needs in diagnosis of chronic and communicable diseases.

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