Customer Care Executive Jobs in Delhi,Gurgaon - Globiva
Job Description
Dear Candidates
Greetings
from Globiva !!
|| Customer Care executive ||
Urgent Hiring for Outbound/Inbound/Backend Process -Gurgaon
All Graduate, Undergraduate, Freshers, Experience, B.tech Everyone can Apply.
Job
Location: Gurgaon
Job Requirements: -
1. Good communication skills.
2. Attending customer queries/sales over the phone and providing solutions
through calls.
3. Resolving matters in the best interest of both the customer and the company.
4. Previous experience in Customer service and telesales profile will be an
added advantage.
5. Contributes to team effort by accomplishing related results as needed.
6. The customer is always right. You will need to be able to speak in a friendly way to customers and potential customers, listening to their needs and helping communicate options for them.
7. You will need to speak to customers about a product's different features and answer any questions they might have.
WHY JOIN US?
Fixed Day Shifts
Huge Incentives.
Good Career Development Opportunities.
Flexible and Healthy work environment.
Job Particulars
About Company
Globiva is a leading Business Process Management company. We offer business value to our clients through innovative solutions and operational excellence in key industry verticals, including banking and financial services, insurance, manufacturing, e-commerce and retail, telecommunications, travel and hospitality. We offer end to end solutions through Omni Channel platform by integrating voice, email, chat and social media. Our services are customized to meet ever growing and constantly evolving demands of end customers through innovative solutions.
Globiva delivers an entire spectrum of BPM services in customer interaction services, finance and accounting, human resource and back-office services. Globiva provides complete flexibility of services to its clients and works on multiple engagements that encompass:
- Pure play outsourcing
- Virtual Captives
- Build, Operate and Transfer models
- Joint venture with customers & its references
- Consulting and Project-based assignments.
