Customer Care Executive Jobs in Delhi - NSN HOTELS
Customer Care Executive
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
- interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skills.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
About Company
NSN Hotels, an online hotel reservation portal start up, today is one of the leading chain of hotels in India. We are having the presence in most of the places in India and we are growing day by day rapidly with the support of our expert team members with their great expertise in the hospitality Industry. We offer best prices to the B2B and B2C as compatible with the market demand and successfully reach to the domestic market and combines fully furnished operational properties in India.
Founded in 2020 in India, www.nsnhotels.com is growing from a small one to one of the India’s leading digital travel portal. Easy playstore application of booking hotels which targets to make it easier for everyone to experience the travel world.
Our technology helps customer to make easy booking of hotels which helps customers out of hassle in their travel, NSN Hotels rapidly connects millions of travellers with memorable experiences, a range of accommodation and amazing places to stay - from homes to away from homes and more. As one of the India’s largest online travel places for both established brands. NSN Hotels enables properties all over the India to reach a great tour and corporate audience and grow their businesses. No matter where you want to go or what you want to do, Nest Hotels makes it easy and backs it all up with 24/7 customer support.
Our USP is to connect with the emergency contact number where we will support and resolve the issue of customers on case of any sudden issues.
Therefore If you are looking for a holiday destination in India, or offering something for everyone. Why pay more if you don't have to? Nsnhotels.com offers the best hotels in India to fit your travel as per your budget and preferences. While you're there, be sure to explore the different regions in India and whatever you do are great cities to visit. We are offering you a great range of hotel deals. Feel free to browse through our numerous hotels for the best online rates.
