Customer Care Executive Jobs in Gurgaon - For a client of TeamLease Services Ltd
Customer Care Executive
Job Description
Required details:
Fresher's with good communications skills
Salary: 14.5k to 15K
for Experience candidates maximum salary 21K in hand
Job Location: Gurgaon
Pick and drop facility not available because there is no Night Shift.
Customer Care Executives for In-house inbound Domestic Call centre. Candidates should have good communication skills & flair towards customer service.
1. Answer Inbound Complaint Calls as well as assist customers who have specific queries
2. Make outbound calls to take customer concerns or check satisfaction level
3. Listen to and record complaints in the customer service application
4. Resolving problems by clarifying issues and escalating unsolved problems