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Customer Care Executive Jobs in Gurgaon - GIST Management Solutions Pvt Ltd

Customer Care Executive
GIST Management Solutions Pvt Ltd
Any Graduate
15000 - 30000 Per Month
Customer Care Executive Jobs in Gurgaon - GIST Management Solutions Pvt Ltd
Last Date 17 Sep 2018

GIST Management Solutions Pvt Ltd - Job Details

Date of posting: 11 Sep 18

The Job Role and Responsibilities

The primary responsibilities of a Customer Service Executive would be :

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Competencies and Skills Required

  • Customer Service Executive plays a critical role in providing an interface between customers and the client company.
  • ITeS companies look for candidates who have good communications skills, interpersonal skills and can handle stress well. 
  • The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem. 
  • A clear and pleasant speaking voice and fluency in English is also desired. 

The major skills and competencies that employers look for in a candidate are:

  • Good communications skills
  • Ability to listen and active problem solving skills
  • Good interpersonal skills
  • Ability to handle pressure

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About GIST Management Solutions Pvt Ltd

GIST popularly known as Global Institute for Staffing and Training, is an integrated training, placement, staffing and project management company which is committed to assist unemployed and underemployed individuals with right set of professional skills and job while providing 360 degree human resource solutions to corporate ecosystem, and contributing to nation by skilling youth, empowering them to lead a dignified life.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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GIST Management Solutions Pvt Ltd recruiting Customer Care Executive candidates nearby Gurgaon.GIST Management Solutions Pvt Ltd vacancies for Customer Care Executive is recruited through Written-test, Face to Face Interview etc.
GIST Management Solutions Pvt Ltd Company recruits a lot of candidates every year based on the skills CCNA. The candidates with Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Gurgaon can apply for Customer Care Executive position in GIST Management Solutions Pvt Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the GIST Management Solutions Pvt Ltd recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of GIST Management Solutions Pvt Ltd and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of GIST Management Solutions Pvt Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in GIST Management Solutions Pvt Ltd and near your city and get a secured career.