Customer Care Executive Jobs in Gurgaon,Noida - Kam Training & Services
Job Description
- Should be comfortable with US/UK Shifts
- Should be comfortable working inbound and outbound process
- The candidate is required to attend to the customer calls and provide them with the required information.
- The candidate should be able to understand the customer’s inquiries and work upon resolving them within predefined time limits.
- The candidate will be responsible for efficient dealing of issues towards the completion and enabling satisfaction of the customer.
- Respond to emails received for product and support inquiries.
- Keep records of customer interactions and follow up communication - procedures, guidelines, and policies.
- Good comprehension skills - ability to clearly understand and address customer issues appropriately
- Excellent Communication (both written and verbal) skills are a must.
- Good salary for the deserving candidates
Job Particulars
Education B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, BSc, B.FashionTech, Other Graduate, Other Post Graduate
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id615968
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Haryana, Uttar Pradesh
Country India
About Company
At KAM , training and recruitment can be defined as a structured experience that helps individuals acquire new predetermined knowledge, skills and behaviors, which, results in a measurable improvement in performance. These experiences prepare individuals for new job responsibilities and increased work productivity that support an overall organizational goal.
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