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Customer Care Executive Jobs in Hyderabad - Karvy Digikonnect Pvt LTD

Customer Care ExecutiveWalkin
Karvy Digikonnect Pvt LTD
Hyderabad(Madhapur )
12000 - 18000 Per Month
Customer Care Executive Jobs in Hyderabad - Karvy Digikonnect Pvt LTD
Last Date 21 Jun 2019

Karvy Digikonnect Pvt LTD - Job Details

Date of posting: 15 Jun 19

Job Description: -

Ø Ensure complete and correct information is transferred to the customer on every call

Ø Meet call quality above 80% Adherence to process & scripts

Ø Should handle the customers confidently and assertively

Ø Ensure 100% customer satisfaction on all the calls handled and improve the overall CSAT

Ø Should be fine with rotational week offs as per the process requirement

Ø Ensure minimum login hours are met

Ø Meet the basic process metrics management like Dial out, ACHT, Connects, and Leads per day, meeting rate, conversion rate, Survey %, Conversion C-SAT scores, Call quality scores, Product test scores. etc. as defined for his level.

Ø Reporting basic escalation to supervisor 

Job Summary

Job Type : Full Time
Job Category : Diploma,Walkin,BSc/BCA/BBM,Tech Support
Hiring Process : Walk - In, Face to Face Interview
Who can apply : Freshers

About Karvy Digikonnect Pvt LTD

One fateful evening in the summer of 1982, 5 young men who worked for a renowned chartered accountancy firm decided that it was time they struck out on their own to create an enterprise that would someday become an iconic name in the financial services space.

They came from ordinary middle class backgrounds. They had two assets; one was their education and the other an unquenchable desire to succeed. They had a lot stacked against them: the environment was not conducive to entrepreneurship; technology was not fully supportive, financial markets were largely unregulated, they were based out of Hyderabad while most key players in the financial world were in Mumbai or other metros and the wolf was at the door. The odds seemed insurmountable.

These remarkable young men’s “Never say die” approach held them in good stead over the years. They stuck to their dreams, burnt the midnight oil, embraced technology and made it work for them and through sheer dint of determination, eventually overcame all obstacles.

First came the registry business, followed by broking, and the rest became a lesson for every young individual to emulate.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Karvy Digikonnect Pvt LTD recruiting Customer Care Executive candidates nearby Hyderabad(Madhapur ).Karvy Digikonnect Pvt LTD vacancies for Customer Care Executive is recruited through Written-test, Face to Face Interview etc.
Karvy Digikonnect Pvt LTD Company recruits a lot of candidates every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BE/B.Tech, 12th Pass (HSE), PG Diploma, B.Arch, Diploma, B.Com, BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Hyderabad(Madhapur ) can apply for Customer Care Executive position in Karvy Digikonnect Pvt LTD. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Karvy Digikonnect Pvt LTD recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Karvy Digikonnect Pvt LTD and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Karvy Digikonnect Pvt LTD and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Karvy Digikonnect Pvt LTD and near your city and get a secured career.