Customer Care Executive Jobs in Jaipur - Future Empowerment HR Solutions

Customer Care Executive

Future Empowerment HR Solutions

0 Years

18000 - 23000 Monthly

Expired

Posted: 26 Sep 19

Job Description

Greetings from Future Empowerment HR Solutions!
We are hiring for one of the top MNC's in India for Voice and Chat Process.
Location: Jaipur
MUST BE WILLING TO RELOCATE
SHOULD HAVE GOOD ENGLISH COMMUNICATION SKILL
Kindly find the JD below and revert back with your updated resume.
KEY SKILLS:
A “Customer Service Representative” must have

Excellent verbal, written and listening skills
Should have good command over Grammar and Fluency in English
Should not have any MTI while conversing
Details of several functions to provide quality service
Good knowledge of computers
Ability to write/type messages to ensure the professional tone

JOB DESCRIPTION:

Handle queries and complaints of the customer, related to the products
Transaction handling Services, Problem Solving Efficiency
Numerical Ability, High level of accuracy
Energetic, friendly and approachable individuals that understand the impact of great customer service
Responsible to deliver high quality and productivity results that meet the identified targets
Strong ability to multitask and take fast decisions independently
Maintains composure and patience with customers

JOB SUMMARY:
This position requires the candidate to be pro-active, energetic, high on ethics and on-the-toes so as to render services for the following tasks effectively