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Customer Care Executive Jobs in Jamshedpur - Five Splash Infotech Pvt Ltd

Customer Care Executive

Five Splash Infotech Pvt Ltd
experience-icon 0 Years
salary-icon 7000 - 12000 Monthly
Expired

Posted: 16 Aug 21

Job Description

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents.

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Education Diploma, 10th Pass (SSC), 12th Pass (HSE), Other Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1291094
Locality Address
Country India

About Company

Five Splash Infotech Pvt Ltd
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