Customer Care Executive Jobs in Kolkata - Aviation Associate

Customer Care Executive

Aviation Associate

0 Years

15000 - 25000 Monthly

Expired

Posted: 10 Jan 19

Job Summary

Manage large amounts of outgoing calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers.
Interested apply now.
No target,no sales,fixed shift,fixed salary
Job Type: Full-time
Salary: ₹15000.00 to ₹25,000.00 /month