Customer Care Executive Jobs in Kolkata - Clarus Telecom India Private Limited

Customer Care Executive

Clarus Telecom India Private Limited

0 Years

14000 - 25000 Monthly

Expired

Posted: 22 Jul 19

Clarus Telecom India Pvt Ltd is hiring for Fresher Experienced for US Website SEO Voice process where Fresher with good communication skill and experienced can apply.
Best Salary offered with huge incentive.
Five Days working (Saturday and Sunday Fixed Off)
On time fixed Salary with incentive
PF benefit
Friendly work culture

Skill:

Responsibilities:

Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.