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IT Courses / Govt Exam Preparation
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HIRING For BPO NON-VOICE
Shift Timing for Non-Voice-US: 6:30 PM to 11:45 PM (PART-TIME, 5 Days, Alternative Saturdays)
12.30 To 08.30 PM (FULL TIME, 5 Days, Alternative Saturdays)
ROLES & RESPONSIBILITIES:-
· End to end outbound calls
· Generating Leads (No Sales)
· Giving a resolution to the customers or clients should be whole and sole responsibility.
· Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
· Must efficiently set goals and work on them so as to avoid any escalations and maintain relevancy and quality while providing service to the customers.
· FRESHERS ARE WELCOME (For Part Time)
· Should have good oral and written communication.
· PREFERRED: 6 Months Experience in BPO
· An effective communicator, probably fluid with what he/she is speaking.
· Should be computer literate.
· Should be flexible enough to adapt to any environment or changes happening in the sector.
· Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.
· Should also have a clear view of what the current market trend is.
PERKS OF WORKING WITH COGENTHUB:
· PF & ESIC Facility
· Home drop-off Huge Incentives
· Yearly Appraisal
· Fixed Week Off
CogentHub is a global provider focused on the delivery of business solutions integrated with the latest technologies. We bring together data and technology to enable our clients to attain their strategic business goals and gain competitive advantage. With our considerable experience across several industries and technology expertise, we deliver outsourcing and management consulting services.
With a strong advisory team at the helm, we continuously refine our services for delivering a better value to our clients. Our domain-optimised solutions and innovation-driven services transform clients’ operations, running them with a high degree of efficiency.
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