Customer Care Executive Jobs in Kolkata - Incorp Infotech
Customer Care Executive
0 Years 
9000 - 22000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Job Description
- Hiring Web Consultant and Customer Care Executive for UK Shift and US Shift.
- Process:Telecom,Website,Outbound Technical Support,Online Education
- Experience: Both freshers and experienced candidates are eligible to apply.
- Experience in the similar profile will be an added advantage.
- Education: 10+2 and Graduates both can apply
Job Description:
- To handle Outbound Calls.
- Resolve customer queries within the assigned TAT.
- Adhere to the Login hours& maintain the desired AHT Levels.
- Develop strong customer relationships and provide paramount service.
- Ascertain customer needs and take action in a timely manner.
- Perceptive and intuitive nature with the ability to solve problem.
- Knowledge in SEO,SMO and website selling will be an advantage
- Experience in any B2B and B2C selling process will be an advantage
- Working days: 20 days in a month
- Week Offs: Fixed Offs on every Saturday & Sundays.
Shift Timings:
- 2.30pm to 11.30pm(UK Shift)
- 6.30pm to 3.30am(US Shift)
- 9.00pm to 6am(US Shift)
Advantages:
- Drop will be provided
- PF and ESI facility is provided
- Friendly working environment
- On spot offer letter will be issued upon selection
- On time salary+ incentives
- Salary Transfer through new salary bank account opening
- Salary: As per experience (best in Industry) Fixed Salary + Incentives
Job Particulars
About Company
INCORP INFOTECH has been established as a contact center for their telecom operation, lead generation and marketing campaign in UK. Our traditional business model is based on the accomplishment of projects in and around Europe. Based on the decision of the company to diversify our services; we had established this corporation in Kolkata, India. The revenue of our company is above Rs. 8 crores for the past year and it was based on the variables that are factored in with the tailor made solutions we have offered to telecom industry and marketing companies in UK. In addition to telecommunication and marketing investments, the company has invested in developing world class CRM, ERPs and Billing Portals on global markets.
Our premium ventures are Uniplus Telecom (UK), Precise Data (UK) and Switch2Web (UK). There are multiple other divisions which are waiting to be launched soon.
