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Customer Care Executive Jobs in Kolkata - JOINUS TECHSOFT PVT.LTD

Customer Care Executive
JOINUS TECHSOFT PVT.LTD
Kolkata(Chandni Chowk , Dum Dum , Lake Town , Park Circus Area , Shyam Bazar )
12th Pass (HSE), Any Graduate
9000 - 15000 Monthly
JOINUS TECHSOFT PVT.LTD
Last Date 13 Nov 2020
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JOINUS TECHSOFT PVT.LTD - Job Details

Date of posting: 14 Sep 20
  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers

About JOINUS TECHSOFT PVT.LTD

Handling customers queries and giving them adaptable resolutions.
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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