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Customer Care Executive Jobs in Kolkata - Riverina Direct Services Pvt Ltd

Customer Care Executive

Riverina Direct Services Pvt Ltd
experience-icon 0 Years
salary-icon 10000 - 15000 Monthly
qualification-icon Any Graduate
Expired

Posted: 26 Nov 21

Job Description

 Customer Care Executive

  • Handle customers' inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

Job Particulars

Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1357830
Job Category Tech Support
Locality Address Salt Lake
Country India

About Company

Riverina Direct Services Pvt Ltd
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