Customer Care Executive Jobs in Kolkata - Riverina direct services pvt ltd
Customer Care Executive
Riverina direct services pvt ltd
Expired
Posted: 26 Nov 21
Job Description
Customer Care Executive
- Handle customers' inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
Education 12th Pass (HSE), Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1357839
Job Category Tech Support
Locality Address Salt Lake
State West Bengal
Country India
About Company
Riverina direct services pvt ltd
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Kolkata
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