Customer Care Executive Jobs in Kolkata - Senrysa Technologies Pvt Ltd
Job Description
Handling inbound & outbound calling.
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Keep records of customer interactions, process customer accounts and file documents
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Follow communication procedures, guidelines and policies
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Go the extra mile to engage customers
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Resolve customer complaints via phone, email, mail or social media
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Use telephones to reach out to customers and verify account information
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Greet customers warmly and ascertain problem or reason for calling
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id673062
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address Salt Lake
State West Bengal
Country India
About Company
Senrysa’s comprehensive solutions in Fintech has helped to simplify
complex banking processes by providing with much required strategic and
operational efficiency. Senrysa Technologies was an early adopter of the
India Stack and has vehemently pioneered the Aadhaar Enabled Payment
System. Our core expertise lies in Financial Inclusion and Branchless
Banking solutions, and we have acquired more than 10 million customers
till date under these initiatives.Our relentless drive for innovation has helped us to create
revolutionary solutions and products in Fintech. The solutions that we
build are specific to the verticals that it is addressing and thus, can
cause direct operational improvement in Banking and Finance processes.
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