Customer Care Executive Jobs in Lucknow - BAJORIA ENTERTAINMENT PVT. LTD.
Customer Care Executive
BAJORIA ENTERTAINMENT PVT. LTD.
0 Years
10000 - 12000 Monthly
Certificate Course (ITI), Diploma, B.Com, BA, M.Com, MA, BCA, MCA, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, Other Course(Other Course)
Expired
Posted: 01 Jul 20
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, BA, M.Com, MA, BCA, MCA, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, Other Course(Other Course)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id952485
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Uttar Pradesh
Country India
About Company
BAJORIA ENTERTAINMENT PVT. LTD.
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