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Customer Care Executive Jobs in Lucknow - Tachyon Communications Pvt Ltd

Customer Care Executive

Tachyon Communications Pvt Ltd
experience-icon 0 Years
salary-icon 10000 - 16000 Monthly
qualification-icon Any Graduate
Expired

Posted: 12 Feb 20

Job Description

Skills and Qualifications

·        Communication skills – should be strong communicators who are able to talk with customers and explain technical issues to people with no technical knowledge.

·        Well Mannered – The communication with a client should be mannered and polite at all times.

·        Patient/Good Listener – the executive should be patient and listen to the client carefully before giving any Input from his end.

Job Description

·        Handling calls and providing on-call support to clients.

·        Responding to queries related to billing, sales etc.

·        Remotely diagnosing the issue related to internet connectivity by guiding the client on call.

·        Taking feedback from clients once their issue is resolved and updating the same on complaint portal and log sheet.

Job Particulars

Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id861569
Job Category Tech Support
Locality Address
Country India

About Company

Tachyon Broadband, an internet service provider based in the city of Lucknow, provides speedy internet services to households and enterprises. Tachyon Broadband is here to provide you the competitive advantage of a young, efficient and technically equipped team. At Tachyon we promise to offer you maximum fun, maximum efficiency, maximum happiness. Tachyon’s young and efficient team works round the clock to provide you uninterrupted and consistent internet speeds ranging from 50 Mbps to 1 Gbps.
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