Customer Care Executive Jobs in Ludhiana - Keva industries
Customer Care Executive
Job Description
candidates with good communication skills in English & knowledge of E-mail & MS- Excel.
Responsibilities –
· Contact potential or existing customers to inform them about a product or service using scripts
· Answer questions about products or the company
· Ask questions to understand customer requirements and close sales
·Direct prospects to the field sales team when needed
· Enter and update customer information in the database
· Take and process orders in an accurate manner
· Handle grievances to preserve the company’s reputation
· Keep records of calls and sales and note useful information