Customer Care Executive Jobs in Mumbai - Choose Doctor
Customer Care Executive
Job Description
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, were taken.
- Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Job Particulars
About Company
At ChooseDoctor, we have carefully identified and put together a list of providers who deliver quality medical services at affordable prices. These medical service providers are committed to excellence and transparency in charges.
We choose doctors/clinics / hospitals / diagnostic centers on the basis of the qualifications, skill, and experience of the doctors and technicians as well as the type of equipment they use and accreditation. We publish the best prices our partners can offer, transparently. Our goal is to bridge the information asymmetry gap in health care. The partners we have chosen have a bent of mind similar to ours, of providing quality and affordable services.
At ChooseDoctor, the team and advisory board comprises of doctors, medical service delivery professionals, medical practice management professionals, operations management professionals and information management technology professionals.
The promotors of this venture have years of experience in the healthcare sector running hospitals and diagnostic centres.
ChooseDoctor is a 'Socially Conscious Venture'. We wish you 'Well'