Customer Care Executive Jobs in Mumbai - HGS
Customer Care Executive
Job Description
Job Description:
- Job Role: Customer Associate
- Position: Experience: 0 - 1 Years
- Educational Qualification: HSC/SSC & Diploma/Any Graduate
- Compensation: 1.40L PA to 1.75L PA
- Shift Time: Day Shift, Rotational Shifts Available.
Roles and Responsibilities
- Answers inquiries by clarifying desired information; researching, locating, and providing information
Desired Skills and Abilities
- Basic Telephone Etiquettes
- MS Office
- Typing Skills minimum 15 WPM with 85% accuracy & Basic System Navigation Skills
Job Particulars
About Company
HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management (BPM) services from traditional voice contact center services and transformational DigiCX services that are unifying customer engagement to platform-based, back-office services and digital marketing solutions. By applying analytics, automation, and interaction expertise to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency, and helps retain valuable customers. HGS expertise spans the telecommunications and media, healthcare, insurance, banking, consumer electronics and technology, retail, and consumer packaged goods industries, as well as the public sector. HGS operates on a global landscape with 70,000 employees in 66 worldwide locations delivering localized solutions. For the year ended 31st March 2016, HGS had revenues of US$ 507 million. HGS, part of the multi-billion dollar Hinduja Group, has more than four decades of experience working with some of the world’s most recognized brands.
HGS currently has a global footprint of 55 delivery centers in India, the United States of America, the United Kingdom, Canada, Mauritius, France, Germany, Italy, Jamaica, the Netherlands, and Philippines.
