Customer Care Executive Jobs in Mumbai - Pinnacle Services
Customer Care Executive
Pinnacle Services
Expired
Posted: 07 Jan 22
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1388423
Job Category Tech Support
Locality Address Thane
State Maharashtra
Country India
About Company
Established in the year 2013, Pinnacle Services in Thane West, Thane, Mumbai is a top player in the category in the Thane, Mumbai. This well-known establishment acts as a one-stop destination servicing customers both local and from other parts of Thane, Mumbai. Over the course of its journey, this business has established a firm foothold in it’s industry. The belief that customer satisfaction is as important as their products and services, have helped this establishment garner a vast base of customers, which continues to grow by the day. This business employs individuals that are dedicated towards their respective roles and put in a lot of effort to achieve the common vision and larger goals of the company. In the near future, this business aims to expand its line of products and services and cater to a larger client base. In Thane, Mumbai, this establishment occupies a prominent location in Thane West. It is an effortless task in commuting to this establishment as there are various modes of transport readily available. It is at Station Road, Opp Nagrik Store , Near Ashok Cinema, which makes it easy for first-time visitors in locating this establishment.
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