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Customer Care Executive Jobs in Mumbai - Sutherland Global Services

Customer Care Executive
Sutherland Global Services
Mumbai(Thane)
17000 - 21000 Monthly
Sutherland Global Services
Last Date 02 May 2021
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Sutherland Global Services - Job Details

Date of posting: 03 Mar 21
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Excellent verbal and written Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality
A customer service representative should be able to interact with a customer and immediately get the context of their problem.

Graduates with 6 months bpo experience can also apply.

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers

About Sutherland Global Services


At Sutherland, our mission is to help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees.
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
Customer Care Executive
10th Pass (SSC), 12th Pass (HSE), Any Graduate
Customer Care Executive
Any Graduate
Technical support
12th Pass (HSE)
Customer Support Executive
12th Pass (HSE)

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Sutherland Global Services recruiting Customer Care Executive candidates nearby Mumbai(Thane).Sutherland Global Services vacancies for Customer Care Executive is recruited through Written-test, Face to Face Interview etc.
Sutherland Global Services Company recruits a lot of candidates every year based on the skills . The candidates with 12th Pass (HSE) are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Mumbai(Thane) can apply for Customer Care Executive position in Sutherland Global Services. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Sutherland Global Services recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Sutherland Global Services and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Sutherland Global Services and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Sutherland Global Services and near your city and get a secured career.