Customer Care Executive Jobs in Nagpur - AskPyramid Jobs

Customer Care Executive

AskPyramid Jobs

0 Years

8000 - 15000 Monthly

Expired

Posted: 29 Nov 18

Job Description

Apply for Excellent Customer care Executive Positions For Nagpur Location.

Desigation : Customer Care Executive
Location Center Nagpur

Responsibilities

Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers .

Skills:

Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Freshers can also apply.
Salary :- 8000-15000 p.m. depending upon candidate profile.

Job Particulars

Role customer service tech support

Education B.Com, BA, M.Com, MA, BBA/BBM, BCA, PG Diploma, 12th Pass (HSE), Vocational Training, BSW, Other Graduate, Other Course

Who can apply Freshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id519292

Job Category BSc/BCA/BBM , Tech Support

Locality Address

State Maharashtra

Country India

About Company

' Since Inception in 2011, Pyramid Jobs has been working towards attaining a leading position in the domain of recruitment, manpower planning, training, and development, IT Solutions. We proudly stand today as one of the first priority for all candidates/students for helping them carve best careers. Furthermore, we pledge to do so and even better towards everyone' bright future.'

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