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Customer Care Executive Jobs in Noida - NTT Data

Customer Care Executive
NTT Data
Any Graduate
2018 - 2019
224000 - 264000 Per Year
Customer Care Executive Jobs in Noida - NTT Data
Last Date 24 Nov 2019
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NTT Data - Job Details

Date of posting: 25 Sep 19
Eligibility:
  • Any Graduate from 2018/2019 batches.
Job Description:
  • Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
  • Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
  • Responding to customer requests by phone and/or in writing to ensure timely resolution of unpaid medical insurance claims 
  • Analyzing medical insurance claims for quality resolution
  • Resolving complex situations following pre-established guidelines 
  • Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
  • Organizing and completing tasks according to assigned priorities.
 
Requirement:
  • Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST.
  • University degree or equivalent that required 3+ years of formal studies of the English language.
  • 0-6 months of experience in a global call center, where you had to correspond in writing or over the phone with customers or business associates who spoke English.
  • 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
  • 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.
Note: 
  • The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime (paid) and work on weekend’s basis business requirement.
  • We also provide one way cab services and shuttle services.
Salary: 2.24 to 2.64 LPA

Job Location: Noida

Interview Rounds:
  • HR Round 
  • Voice & Accent round
  • Operations Round

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About NTT Data

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. As a division of NTT DATA Corporation, a top 10 global IT services and consulting provider, we wrap deep industry expertise around a comprehensive portfolio of infrastructure, applications and business process services.


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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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NTT Data recruiting Customer Care Executive candidates nearby Noida.NTT Data vacancies for Customer Care Executive is recruited through Written-test, Face to Face Interview etc.
NTT Data Company recruits a lot of candidates every year based on the skills Customer Care Executive, International BPO. The candidates with Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Noida can apply for Customer Care Executive position in NTT Data. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the NTT Data recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of NTT Data and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of NTT Data and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in NTT Data and near your city and get a secured career.