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Customer Care Executive Jobs in Patna - Railmeal

Customer Care Executive
Railmeal
Other Graduate
10000 - 12000 Per Month
Customer Care Executive Jobs in Patna - Railmeal
Last Date 06 Dec 2019
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Railmeal - Job Details

Date of posting: 07 Oct 19

The Job Role and Responsibilities

The primary responsibilities of a Customer Service Executive would be :

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions,  are taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

    Competencies and Skills Required

    Customer Service Executive plays a critical role in providing an interface between customers and the client company. ITeS companies look for candidates who have good communications skills, interpersonal skills and can handle stress well. The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem. A clear and pleasant speaking voice and fluency in English is also desired. The major skills and competencies that employers look for in a candidate are:

  • Good communications skills
  • Ability to listen and active problem-solving skills
  • Good interpersonal skills
  • Ability to handle the pressure

    Job Summary

    Job Type: Full time
    Job Role : Customer Service / Tech Support
    Job Category: Tech Support 
    Hiring Process: Face to Face Interview
    Who can apply: Freshers
  • Job Summary

    Job Type : Full Time
    Job Category : Tech Support
    Hiring Process : Face to Face Interview
    Who can apply : Freshers

    About Railmeal

    RailMeal was incorporated on 22nd January 2019, and we are a unit of KVAS Softech Private Ltd. in a short span of time, we have given a new concept of ordering and eating food in Indian trains. We are a team of committed and young individuals who have sworn to make the journey of the passengers in train an enjoyable one. We cater them with high-quality, fresh, and mouth-watering cuisines from the quality checked restaurants across the country.

    We are associated with trust and integrity quotient for our valued customers. The main aim and mission of our company is to provide the passengers with high-quality food choices right at their seat in the train. We ensure that our association with quality restaurants and eating joints has been finalized to make hygienic food available to the customers. A wide spectrum of cuisines like North India, South Indian, Chinese, and Italian, Vegetarian and Non-Vegetarian delicacies is a part of our menu.

    We aim to make the train journey memorable one for our valued customers by providing them with service which is unparallel in the related industry. We have a strong network and co-ordination in diverse stations across the country to ensure that our customers get fresh food right at their seat.

    The procedure is very simple. The passenger has to make an online booking for the cuisine and restaurant of their choice. The PNR number or train details should be mentioned. We accept both online payment and cash on delivery. The food reaches the station as per the directions of the customers and vendor catering to the requirements of the passenger will provide 100% hygienic food.

    So the worry of eating tasteless and unhygienic food is replaced with high-quality well-packaged food at tour seat. We have the technology to track the real-time status of the train as per the details of the train, the delivery is made. We never miss the time-bound food deliveries and aim to continuously provide our valued clients with the best services.

    Apply Now
    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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    Railmeal recruiting Customer Care Executive candidates nearby Patna.Railmeal vacancies for Customer Care Executive is recruited through Written-test, Face to Face Interview etc.
    Railmeal Company recruits a lot of candidates every year based on the skills . The candidates with Other Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Patna can apply for Customer Care Executive position in Railmeal. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Railmeal recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Railmeal and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Railmeal and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Railmeal and near your city and get a secured career.