Customer Care Executive Jobs in Pune - PaperKart
Job Description
- Manage large amounts of incoming calls
- Take the extra mile to engage customers
- Identify and assess customers’ needs to achieve satisfaction
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Provide accurate, valid and complete information by using the right methods/tools
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Ability to work effectively in a team environment.
- Pleasant, professional, and courteous personality.
- Strong administrative skills: organized, efficient and versatile.
- Graduates or Undergraduates fresher or with BPO exp. Experience (0-2yrs).
- Excellent English verbal and written communication skills.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id525162
Job Category BSc/BCA/BBM , Tech Support
Locality Address Bibvewadi
State Maharashtra
Country India
About Company
PaperKart is one of the premium online stationery stores in India, offering the range of school and office stationery products and delivering services to across India.
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