Customer Care Executive Jobs in Tirupati,Bangalore,Chennai - RMS GROUPS

Customer Care Executive

RMS GROUPS

0 Years

10000 - 15000 Monthly

Expired

Posted: 28 Jan 22

Job Description

Job Role: Customer Care Executive

• Answer Inbound/Outbound Calls Professionally And Provide Information About Products And Services, Take/Cancel Orders, And Obtain Details Of Complaints
• Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken. Process Orders, Forms, And Applications
• Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests
• Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation