Customer Care Executive Jobs in Vijayawada - SIBA
Job Description
- Require Customer Care Executive
- Qualification: Any Graduation/MBA
- Experience: 1-3 Years
- Salary : According to company norms
- Location : Vijayawada
Roles & Responsibilities:
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation
- Co ordinate with the other department for related information or query
- Should have base voice while communicating with the dealers
- Should be manageable in answering the calls
- Female candidate with experience as Tele caller/Customer care/BPO (Voice process) will be added advantage
Job Particulars
Who can apply Experienced (1.5 to 2.5 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id342757
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Andhra Pradesh
Country India
About Company
SIBA is a leading Brand name in the Wood finish industry in South India. Today Sandeep Chemical industry, the manufacturer of products under the brand;SIBA, manufactures and markets a wide range of products and has it operations spread throughout India. The Company has always been ahead when it comes to providing customer experiences.
We manufacture a wide range of wood finish products such as wood polish, wood stains, NC Thinner and NC Sanding sealer etc. we also manufacture Pvc adhesives, wood adhesives, Cem binders, PVA Solutions etc.
SIBA has secured an enviable position in the market and today SIBA signifies Quality, Reliability and Commitment to customer satisfaction
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